Privacy Policy

We operate Golden Mister Casino and take your privacy seriously. This page explains how we collect, use and protect personal, technical and transactional data when you use our casino and sportsbook services. It covers the types of data we hold, how that data is processed, the protections in place, cookie use and tracking, your rights over personal information, and how we share data with trusted service providers. Read the sections below to understand what we collect and how to manage your information.

Types of data collected

Personal, technical and transactional

Personal data: name, email, date of birth, address and contact details supplied at registration or KYC. Technical data: IP address, device and browser information, session logs. Transactional data: deposits, bets, wagers, wins and withdrawal records, payment method identifiers and transaction dates. We store documents for identity checks when required to process withdrawals.

How information is used

Purpose of processing

Data is used to create and manage accounts, verify identity, process deposits and withdrawals, settle bets and apply bonus terms. Information enables customer support, fraud detection, risk management and legal compliance. Aggregated data is used for basic analytics to monitor service performance and usage patterns.

Data protection and security practices

Safeguards

We protect data in transit using TLS/SSL and use encryption where required. Access to personal information is restricted and controlled. Retention periods follow business and legal needs. Service providers who process data on our behalf are required to maintain suitable security measures under contract.

Cookies and tracking technologies

Cookies, pixels and local storage

We use cookies and similar technologies for session management, preferences, basic analytics and fraud prevention. Some cookies are necessary for core site functions; others support analytics and optional marketing features. You can manage cookie settings via your browser or device and through any cookie controls presented on the site.

User rights regarding their data

Access, correction and deletion

You have the right to access personal data we hold about you, request corrections, request deletion where applicable and ask for portability of your data. You can also withdraw consent where processing is consent‑based and request restrictions on processing. Submit requests via the account area or contact support for assistance.

Data sharing and third parties

Who sees your data

We share information with payment processors, identity verification providers, game suppliers and other service partners where necessary to provide services. Data may be disclosed to legal or regulatory authorities when required. Third parties act as processors or controllers under contract and are bound to protect your data.

Updates to the privacy policy

Changes and effective date

We may update this policy from time to time. Material changes will be posted on the site and the policy effective date updated. Continued use of the service after changes indicates acceptance. Check the privacy policy periodically for the latest terms.